ZiyaraWay’s operations team supports guests in English, Arabic and Urdu — from the first enquiry to the end of the journey. Drivers who work with ZiyaraWay are introduced here only with information they have approved for publication.
Driver documentation and professional eligibility are subject to verification. No driver is presented on this website as licensed, certified or authorised until the required documents have been checked.
What we check before a driver is activated
- Valid Saudi driving licence of the correct category, with its expiry date
- Valid residency (Iqama) or national ID
- Professional driver authorisation where Saudi transport regulations require it
- The vehicle’s registration, insurance and operating documents
- A written agreement with ZiyaraWay
Documents are kept privately and are never published. Status of each driver record: Documents required → Documents submitted → Under verification → Verified (or Expired).
Our support team
Questions about a trip, pickup time or a complaint go to our support team on WhatsApp, and are answered within 24 hours.
See also: Fleet & Vehicles · Legal & Compliance