Last updated: 23 September 2026. This is a general policy framework and should be reviewed by a qualified legal adviser.

1. Booking requests

Submitting a form on this website is a booking request, not a confirmed booking. A booking is confirmed only when ZiyaraWay confirms it to you in writing and your payment has been verified.

2. Prices

Prices are quoted for specific dates, travellers and availability. Hotel, transport and other supplier prices can change until the booking is confirmed and paid.

3. Payment

Payments are accepted only through the methods shown in your quote or invoice. Please use only bank details or payment links sent by ZiyaraWay.

4. Travel documents

Travellers are responsible for valid passports, visas, permits and health requirements set by the authorities of Saudi Arabia and their home country. We will advise where we can.

5. Supplier services

Hotels, transport and other services are provided by third-party suppliers subject to their own terms.

6. Changes and cancellations

See our Cancellation & Refund Policy.

7. Content

Historical and religious information on this website is provided for education, with references. For religious rulings please consult qualified scholars.

8. Contact

WhatsApp: +966 58 173 3825.