This page explains, honestly, where ZiyaraWay stands on registration, permits and policies. It is updated when a document is issued and verified. We do not display licence numbers, logos or seals that we have not been issued.
Last updated: 1 November 2026. Nothing on this website should be read as a claim that ZiyaraWay holds a transport licence or government approval unless it is listed below as Verified.
| Item | Current status |
|---|---|
| Commercial Registration (CR) | Documents required |
| Transport activity authorisation (Transport General Authority) | Documents required — the applicable activity is being confirmed |
| Vehicle registration, insurance and operating documents | Under verification |
| Driver documents and professional eligibility | Under verification |
| Terms, Privacy and Cancellation & Refund policies | Published — independent legal review pending |
| Personal data protection (Saudi PDPL) | Privacy Policy published — review pending |
| VAT (ZATCA) | Not registered — registration applies above the legal threshold |
| Hotel and Umrah supplier agreements | Not in place — hotels and packages are enquiry-only |
Your requests
Submitting a form on this website is a request, not a confirmed booking. No journey, vehicle or driver is confirmed until ZiyaraWay confirms it to you in writing. See our Terms & Conditions, Privacy Policy and Cancellation & Refund Policy.
Questions or complaints
Contact us through the Contact page or WhatsApp. Complaints are acknowledged within 24 hours.
See also: Fleet & Vehicles · Drivers & Team